Susan’s Story

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Susan’s Story

When Susan’s son, Joel, was traumatised after evacuating their house due to flooding, Presbyterian Supports Family Worker helped Joel with coping strategies

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Susan reached a crisis point with her family two years ago when their house was flooded in the Murphy Street floods. A nearby culvert overflowed forcing a rapid evacuation. Such was the speed of the floodwaters, Susan’s son Joel witnessed the devastation to both his home and the family pets.

Fortunately for the family, one of our family workers was checking in regularly with Joel’s kindergarten through the Social Workers in Schools and Kindergartens programme. She stepped in to support Susan and her family at this traumatic time.

Joel had witnessed many frightening events the night of the flood and was highly traumatised. Our family worker helped Joel to make sense of what he had seen and supported Joel to learn coping strategies for when he was overwhelmed by his “big emotions”.

Two years on, Susan is still in contact with her family worker and Joel is about to start school. “We had such great support from Family Works after the floods,” says Susan. “It helped me. It definitely made a big difference to my son Joel. We are so grateful for them being at Joel’s kindy at that time.”

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Social Workers in Schools